FAQs

FAQs

Any questions? Here are some of the most common questions people ask Spyro when deciding whether to install ERP management software. If you can’t find the answer to your question here, please get in touch. We’ll be happy to help!

What is ERP management software?

ERP stands for Enterprise Resource Planning. As the term suggests, this is software that lets you manage all of a company’s areas of activity automatically, covering the entire value chain, from adding clients and suppliers, to commercial networks, production plants, logistical operators and more.

What makes Spyro different from other ERP on the market?

Spyro stands out for being robust, flexible and quick to obtain information. It is integrated, multi-functional software that is easy to use and flexible enough to adapt to any sort of activity. It has been developed with the latest Oracle technology, a factor that adds to its guarantee and cost efficiency. For more information about the features that make Spyro different from everything else on the market, visit the section on what makes us stand out.

What types of companies use ERP?

ERP allows companies to manage the whole value chain through a centralised system, creating a competitive advantage in terms of time and cost for any type of company. However, the companies that tend to use this sort of system are medium and large enterprises that want to develop and compete in highly-competitive markets. With regard to their business activity, all sorts of companies benefit from it, whether they are involved in sales of services, commercial distribution and/or industrial production, as the software can adapt to each company’s activity.

How much does an ERP system cost?

The total price of an ERP system depends on its implementation, the duration, number of implementations etc. However, ERP should not be seen as just another expense to the company. ERP is an investment that will optimise the value chain and the time and cost of all the company’s processes, which gives a competitive advantage to any business.

What is open source ERP?

Open source ERP is software that is developed and distributed freely. Its key feature is that it gives access to the source code and it can be distributed freely by anyone. This means that someone who has the software can modify and improve the source code and then redistribute it. Spyro does not offer any open source software.

What is CRM and how does it work?

CRM, or Customer Relationship Management, can be a module within the ERP software or an independent program, and its function is to manage and administer customer relations, sales and marketing. At a time when customers are the absolute centre of any business activity, it is essential to manage that relationship and find ways to provide them with added value. CRM enables companies to manage all the information about each and every one of their customers (purchase history, interactions with the company, complaints etc.) and compile statistics with which to implement retention strategies, promotions and more.

What is MRP and how does it work?

MRP, or Material Requirements Planning, is a module that can be inside the ERP or can simply be an independent system. It is used to plan and program material requirements over
time for the final production operations that appear in the master production program, monitoring factors like storeroom stock and sending orders to suppliers automatically, if it is programmed to do so. At a time when maximum quality is demanded of both the product and the sales and delivery processes, the assistance of an MRP system is fundamental, as it allows companies to be sure what materials and products they have available for production and delivery to customers, to maintain sufficient levels of stock or operations and to plan manufacturing activities, delivery schedules and procurement.

Are ERP systems profitable for SMEs?

In an increasingly globalised and competitive market, it is of key importance to be able to optimise company costs and processes. To achieve competitive advantages like these, acquiring an ERP system is a very convenient solution. Among other reasons, ERP allows SMEs to improve information management, to optimise their control over the time and costs of processes, to become more efficient in customer relationships and transitions and the control and monitoring of forecasts, and to manage the entire HR department from a single window. These, along with many other aspects, offer a competitive advantage to any type of company.

What are the benefits for my company of installing an ERP system?

Acquiring an ERP system allows you to take the leap to single data (centralised information), to integrated management of every area of your company, to automating multiple business processes, to facilitating decision-making and optimising human and material resources in your organisation. In short, the key benefit that ERP brings is the integrated management of the company’s entire value chain from a centralised system.

What are the most popular ERP systems in Spain?

In Spain there is a lot of diversity in terms of sectors and company sizes, which means it is convenient for there to be different specialised software for each market segment. The majority of them are developed using technologies from the large companies in the sector. Spyro uses Oracle technology, which means it is very customisable and it is constantly being updated. These features mean it can adapt to different sectors and company sizes.

Are different ERP systems compatible with one another? (relationships between companies)

Yes. There is very specific software for certain processes and functions, such as for human resources, with software for payroll etc. This sort of software is developed and designed to integrate with other processes and, as a result, with other management software programs.

Can I manage ERP remotely?

Using tools like Business Intelligence or Touch, you can access information about the business from a smartphone, tablet or PC, and from anywhere, which means the information can be accessed instantly, which improves cost efficiency.

How long will it take to implement an ERP system and train my staff?

It all depends on a range of factors, including company type and size, and how many modules you want to implement. In general, implementing an ERP system like Spyro takes between 3 and 12 months, depending on the factors mentioned.

I’ve already got an ERP and I want to switch. Is it cheaper as I already have one, even if it is from another company?

First of all, it’s worth noting that there is no simple answer. It all depends on the technology your current software uses and whether it allows you to move to new solutions, modules or needs. Likewise, depending on the strategy or direction the company wishes to take, your budget and current product, different selections can be made. Spyro is modular and it allows you to select modules according to the company’s needs, and so it can complement other modules. In this regard, it stands out for being a multi-company, multi-language, multi-store and multi-platform tool.

Are there any free demos I can test out?

At present, there are companies focusing on all sorts of sectors and all different sizes, so it is not very effective to test a demo that is not adapted to the complex and specific case of the company. At Spyro, we are committed to providing individualised demonstrations to clients to show them the solution adapted to their particular needs.